Wiregrass Electric Cooperative, was hit by a ransomware attack leaving customers without access to their account information.
- The Wiregrass community reported that customers temporarily could not access their account information.
- The cooperative did not release any information about the source of the attack.
- The cooperative was upgrading its computer systems last week before the attack.
Wiregrass Electric Cooperative, was hit by a ransomware attack leaving customers without access to their account information.
Brad Kimbro, the chief operating officer, reported that the person at the utility discovered the security breach on Saturday morning, and only one server was impacted.
“We at Wiregrass Electric Cooperative hold member information in the highest regard, and we always do everything we can to protect our members’ information,” said Brad Kimbro, in a news release. “We are thankful that no information has been accessed during this event.”
Wiregrass Electric Cooperative announced Friday that the attack compromised no data, but member account information and payment statements were taken offline for maintenance as a precaution.
The cooperative did not release any information about the source of the attack. Thousands of organisations were infected in at least 17 countries in a widespread assault on Friday when the cooperative announced the attack. But an official says the utility’s problem isn’t connected.
Even though IT staff worked over the weekend to restore access to the website, customers could still face problems while accessing the site.
“Out of abundance of caution, WEC is conducting system maintenance following the attack. The system maintenance prevents members from accessing their accounts and any payment systems.” reported the Dothan Eagle website. “Disconnects of prepay accounts that reach a zero balance will be suspended during the maintenance period.”
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