The most popular messaging and voice calling app, Discord, experiences a significant outage preventing users from logging into the service.
- Discord suffered a technical problem that made the program unusable for over an hour.
- The company reported that the issue is related to API.
The most popular messaging and voice calling app, Discord, experiences a significant outage preventing users from logging into the service.
Discord is used widely by the gaming community and currently has 150 million monthly active users.
The outage began at 2:49 PM EST and was initially caused by an issue with the application programming interface (API) outage, preventing various services from communicating with each other.
However, after resolving the API issue, Discord found a secondary issue with a database cluster, causing further problems.
When users tried to log into Discord during the outage, they were shown a spinning logo, which ultimately displayed a message about the API outage.
"We have identified the underlying issue with the API outage but are dealing with a secondary issue on one of our database clusters. We have our entire on-call response team online and responding to the issue," the firm explained on their status page.
The company kept users abreast of any updates on Twitter and its status page.
Discord states that they began rate limiting logins to prevent an overload of their operational servers while they fixed the problematic database cluster. Users had to wait long before fully logging into the service during this rate-limiting period.
At around 5:12 PM EST, Discord removed the rate-limiting but warned that some servers might continue seeing issues interacting with bots using the slash commands. Over time, these issues will be resolved.
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