Sportswear and sports equipment Mizuno is hit by a ransomware attack causing phone outages, website issues and order delays.
- Japanese sports company Mizuno suffered business outages, including delays in shipping products and website issues.
- Shipping was delayed as the company could not print shipping labels, and orders may be delayed up to a month.
Sportswear and sports equipment Mizuno is hit by a ransomware attack causing phone outages, website issues and order delays.
According to BleepingComputer, Mizuno suffered a ransomware attack on February 4th, targeting the USA corporate network.
The cyberattack caused disruptions, including delays in shipping products, phone outages and website issues.
Customers started to notice the outage last Tuesday when the corporate phone systems no longer worked, and the website began showing a banner warning of order delays.
"Mizuno is currently experiencing system outages; order delays may occur,” a notice says at the top of the mizunousa.com website.
Customers who tried to click on the Contact link for the website were shown messages explaining there was an error connecting to that portion of the site.
Customers told BleepingComputer that Mizuno support reps told them that their internal systems were down and they could no longer look up existing orders.
The company launched their Mizuno Pro 221, 223, and 225 golf irons on February 3rd, which were pre-ordered and eagerly anticipated by many customers.
Due to this, customers who pre-ordered the irons have been facing delays with no way to reach the company for more information.
The IT outages also impact Mizuno resellers who can no longer access Mizuno's 'Direct Connect' B2B website used by resellers to place orders.
It is still unclear what ransomware is behind the attack.
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